01
A real time, not a hopeful one
We will tell you when we can actually be there. The companies that say twenty minutes to every caller are the ones who turn up at nine at night.
Richmond, Kentucky
HVAC in Richmond, Kentucky
Richmond is the largest place we serve and it has a lot of rental property in it. We work for homeowners and for landlords, and we understand that those are two different jobs.
Madison County covered
Veteran owned
Open 24 hours, six days a week
The shop
710 Yates Road, Junction City
Richmond
The largest town we serve
A planned run east
Get directions
This is our town
Richmond Is a Different Kind of Market
Richmond is bigger than anywhere else we serve, with a university, a rental market to match, and everything from older houses near the centre to newer subdivisions on the edges. It is also a real drive east, which we plan around rather than pretend away.
710 Yates Road
Based in town, not visiting it
01
02
We know the housing stock
Work up here gets scheduled rather than squeezed in, which is usually better for you anyway, because it means the technician arrives with the right parts instead of a promise to come back.
03
Worth the drive for the right work
Replacements, installations, and maintenance agreements are what we build. If you need us for a single small repair on a Tuesday afternoon, we will tell you honestly whether we are the right call.
What we do here
Every Service, in Town
7
services in Junction City
The full range, same as anywhere else we work, just closer.
01
Air conditioning repair
Diagnostics, refrigerant, capacitors, coils,
and the rest of a Kentucky summer.
02
Air conditioning installation and replacement
Load calculation on your actual home, real options,
installed properly.
03
Heating repair
Furnaces and heat pumps, dispatched around the clock
through the winter.
04
Heating installation and replacement
Furnace against heat pump explained honestly
before anything is quoted.
05
Seasonal maintenance
Spring and fall visits, and membership plans
so it never gets forgotten.
06
Emergency service
No heat or no cooling right now, answered by a person.
07
Residential
Rooftop units, packaged systems, and full mechanical systems
for businesses.
02
Air conditioning installation and replacement
Load calculation on your actual home, real options,
installed properly.
03
Heating repair
Furnaces and heat pumps, dispatched around the clock
through the winter.
04
Heating installation and replacement
Furnace against heat pump explained honestly
before anything is quoted.
05
Seasonal maintenance
Spring and fall visits, and membership plans
so it never gets forgotten.
06
Emergency service
No heat or no cooling right now, answered by a person.
07
Residential
Rooftop units, packaged systems, and full mechanical systems
for businesses.
Newer homes
When the Person Who Calls Is Not the Person Who Pays
HVAC on a rental is a different job, and most companies treat it exactly like a homeowner call. That is where the problems start.
The tenant reports the fault but cannot authorise the work. The owner authorises the work but is not there to let anyone in, and may not even be in the county. Somebody has to hold both ends of that, and if the contractor does not, the landlord does, usually by phone, usually at work.
One street, one install month, one summer of failures
What a newer house is assumed to be
What a twelve year old subdivision actually is
The homeowner chose the equipment
01
The builder chose it, on price, and it behaves accordingly at year twelve
Sized to the house that got built
02
Specified off a drawing before the finished basement or the room over the garage existed
Components age independently
03
System, ductwork, thermostat and water heater all went in the same week
A heat pump handles a Kentucky winter on its own
04
The coldest weeks show whether the sizing and auxiliary heat were done properly
A newer house is not a simpler job. It is a different one, and it rewards a company that has seen the same system fail on the same street.
Where we are
710 Yates Road
Southern Heating and Cooling
710 Yates Road
Junction City,
KY
40440
859-324-2770
Open 24 hours, six days a week
Get directions
710 Yates Road
Boyle County
Junction City sits in Boyle County, minutes from Danville, which is why we cover both easily.
Proof
What Our Customers Says
Real Google reviews, unedited.
I have been dealing with an ongoing AC problem. Spencer came out and quickly diagnosed the issue, and fixed it properly. My system is now running better than it has in a while. Very knowledgeable and friendly technician! Highly recommended!
EM
Emily Mccomas
Great service from someone that I trust, which is really satisfying in today's world. Very professional and knowledgeable. Pointed out a potential concern that had been missed by original installers as well as any bi-annual maintenance service. Fix was quick and saved a future potential major problem. Feel as if AC and heating now in good hands.
AJ
Art Joye
Of course, the hottest week of the year, our AC decided to bite the dust on day one. I am glad my husband got ahold of Spencer. He came out and diagnosed the problem in minutes. He jumped straight to work going above and beyond making sure it was fixed and clean, the unit was cleaned and running like a champ!
SA
Susan Anderson
Questions
Richmond, Answered
Including the three that landlords ask before anything else.
01
Local
Do you cover Richmond and Madison County?
Yes. It is the largest place we serve, and a real drive east, so we schedule it properly and give you an honest arrival time.
02
Landlords
I own rental property. Will you deal with my tenant directly?
Yes, with your authorisation. We arrange access with whoever lives there so you are not stuck in the middle of it.
03
Landlords
Who gets the invoice on a rental job?
The owner, unless you tell us otherwise.
04
Landlords
I own several properties in Richmond. Can they be done together?
Yes, and we would prefer it. One planned run beats several separate trips for your costs and for our schedule.
05
Local
How long does it take you to get to Richmond?
It is a real drive east, and we will tell you the honest number on the phone rather than a hopeful one.
06
Local
Do you charge a trip fee for Richmond?
Ask when you call and we will tell you before we book anything. Whatever it is, you hear it up front rather than on the invoice.
07
Local
Do you answer at night in Richmond?
Yes. Emergencies are dispatched around the clock, six days a week. A rental with a tenant and no heat is treated as urgent.
Richmond, Kentucky
One Property or Four
Call and tell us what the system is doing and whether anyone is living in it. We will handle access, give you the numbers, and send the invoice to the right person.
Who does what
The tenant
Reports the fault and lets us in, once you say so
The owner
Approves the work and gets the invoice
Us
Diagnose, price it both ways, and write down what was done
Nobody in the middle, and no phone calls to you from a doorway.