Dispatched around the clock. Tell us what the system is doing and we will tell you honestly when we can be there.
Veteran owned · Residential · Furnaces, heat pumps, and air conditioning
Some things genuinely cannot wait. Some can, and we would rather tell you that than charge you for a night call you did not need.
Not sure which one you are? Call and describe it. We will tell you straight, including when the answer is that it can wait.
859-324-2770Four things that keep the situation from getting worse, and one that matters more than all of them.
Leave the house first. Then call the gas company. Then call us. Nothing else on this page matters more than that.
Do not switch anything on or off on your way out.
01
Running a failing system is how a repair becomes a replacement.
02
If it trips twice, it is telling you something. Leave it off and wait for us.
03
Space heaters on extension cords, ovens left open, and unattended heaters cause more harm every winter than the broken furnace did.
04
Curtains drawn, doors shut, everyone in fewer rooms. It buys you hours in either direction.
Four steps, in this order, whatever time it is.
Dispatch log
After hours pricing is normal in this trade. Finding out about it on the invoice is not.
Comes off the total if you go ahead with the repair
Quoted on the phone before anyone is dispatched
Before I send anyone out, the diagnostic is $75, and after hours it is $0. That comes off the total if you go ahead with the repair.
Whoever picks up, every time
Whatever it is, you hear it on the phone before we dispatch, not when we hand you the invoice.
A failed rooftop unit on a Saturday is lost trade, spoiled stock, or a building nobody can work in.
Set up before you need us
Priority agreements and invoicing on terms can be arranged in advance, so a 6am failure is a phone call rather than a procurement problem.
We are based in Junction City and cover Danville, Nicholasville, Stanford, Springfield, Richmond, Harrodsburg, and Liberty, reaching south toward Somerset.
Nothing to click. At 2am nobody wants an accordion.
Call 859-324-2770Yes. Call 859-324-2770 and a person will pick up. Tell us what is happening and we will tell you honestly when we can be there.
It depends on where you are and what is already running. We will give you a real time on the phone rather than a vague window.
After hours and weekend calls carry a premium, and you hear the figure on the phone before anyone is dispatched. Never on the invoice.
Call and describe it. In freezing weather, sooner is better because a cold house drops faster than people expect. If it can safely wait, we will tell you and book you first thing.
Leave the house. Call the gas company from outside. Then call us. Do not switch anything on or off on your way out.
Yes. Rooftop units, packaged systems, and full mechanical systems across Central Kentucky.
Usually, when the part is on the truck. If something has to be ordered, we will get the house safe and workable and tell you the same night what happens next.
Tell us what the system is doing. We will give you a straight answer about what it needs and when we can be there, and if it can wait until morning, we will tell you that too.
859-324-2770