01
Do you repair heat pumps you did not install?
Yes. We service whatever brand is already in your home, and we tell you plainly whether a repair is worth it on a system of that age.
Heat Pump Service
Heat Pump Repair & Installation in Danville and Junction City, KY
Heat pumps run most of the year in Central Kentucky, heating in winter and cooling in summer. We repair, maintain, and install them across the region, including dual fuel setups that pair a heat pump with a gas furnace.
Veteran owned · Heat pumps and dual fuel · Open 24 hours, six days a week
Dispatch line open
If it is out right now
Heat Pump Not Keeping Up?
Call 859-324-2770. While you wait, here is what you can safely check and what to leave alone.
What to check yourself
Is the thermostat set to the right mode, heat or cool, and past the room temperature
Has the breaker for the indoor or outdoor unit tripped
Is the outdoor unit clear of leaves, snow, and anything leaning against it
Is the filter completely blocked
What to leave alone
Do not reset the system repeatedly. If it locks out twice,
it is telling you something.
Do not chip or hose ice off the outdoor coil. Light frost that clears on its own is a normal defrost cycle.
Do not run space heaters unattended or on extension cords.
If you have dual fuel and smell gas
Leave the house first, then call the gas company, then call us. Nothing else on this page matters more than that.
1
Leave the house
2
Call the gas company
3
Then call us
Symptom checker
What Is Your System Doing?
Pick the one that sounds closest. It tells you whether this is tonight or this week.
Tonight
The system is not producing. In freezing weather that is a call tonight, not tomorrow.
The visit
What Actually Happens When We Arrive
The same order, every call.
Shoe covers
01
Diagnostic
02
System check
03
Written price
04
Finished
05
01
Shoe covers on before we step inside
Every home, every visit, without being asked.
02
Diagnostic on the indoor and outdoor units and their controls
The whole system, not the easiest part to reach.
03
Refrigerant, reversing valve, defrost, and backup heat checked
A heat pump can lean on its backup heat strips for weeks without anyone noticing, until the power bill arrives. We check that the heat pump is doing the work itself.
04
A written price before any work starts
You hear what is wrong and what it costs. Nothing gets touched until you say go.
05
The repair, finished and cleaned up
Same visit when the part is on the truck. If it has to be ordered, you hear that the same day.
Common repairs
The Repairs We Make Most
Heat pump problems usually come down to a short list. They split by where the fault is.
Outdoor unit
Refrigerant side
Reversing valve and defrost faults
Frozen or iced outdoor coils
Refrigerant leaks and low charge
Capacitor and fan motor failures
A compressor that will not start
Know your system
Heat Pump or Dual Fuel?
Central Kentucky homes run both. A heat pump does the work on its own, while dual fuel hands the coldest days to a gas furnace. Knowing which you have changes what we check first.
All electric
Heat pump
Reversing valve
Defrost cycle
Backup heat strips
Heat pump plus gas
Dual fuel
Changeover point
Furnace safety checks
Outdoor coil
Heat pump
Runs on refrigerant like an air conditioner in reverse and handles most Kentucky winters alone. When it struggles, it usually shows up as a house that never quite reaches temperature, or a power bill that jumps because the backup strips are doing the work.
Dual fuel
A heat pump paired with a gas furnace. The heat pump covers the mild days and the furnace takes over when it gets truly cold, which can save on energy costs over time. We can upgrade a heat pump system to dual fuel.
Both get the same diagnostic and the same written price. Neither gets guessed at.
Cost and timing
What It Costs and How Fast We Get There
The diagnostic
$75
You know the fee before we come out and the repair price before we start.
Priced before we arrive
Repair price before we start
Nothing added at the end
The queue tonight
No heat and no cooling calls go to the front
01
No heat or cooling
Dispatched first
02
Maintenance visit
03
Quote appointment
04
Follow up
Emergency calls are taken around the clock, six days a week, and dispatched as our crew allows. Call and we will tell you honestly when we can be there.
Where we work
Heat Pump Service Across Central Kentucky
We are based in Junction City and cover Danville, Nicholasville, Stanford, Springfield, Richmond, Harrodsburg, and Liberty, reaching south toward Somerset.
Pick a town to move the map
8
towns covered
Junction City, KY
Get directions
Questions
What People Ask About Heat Pumps
Answered plainly, because nobody wants to read a brochure at midnight.
Ask us anything else, 859-324-2770
02
How much does a heat pump repair cost?
Our diagnostic is $75. You know the fee before we come out and the repair price before we start.
03
Why is my heat pump running constantly?
Long run times are normal in the coldest weeks. If it runs constantly in mild weather, or the house never reaches temperature, the usual causes are low refrigerant, a dirty coil or filter, a defrost fault, or a system sized wrong for the house. It takes a diagnostic to know which.
04
My heat pump is blowing cool air. Is it broken?
Not necessarily. Heat pumps deliver cooler air than a furnace and run defrost cycles in cold weather. If the house is not holding temperature, that is worth a call.
05
Read this one
Is it safe to keep running it until you arrive?
If you have dual fuel and smell gas, no. Leave the house and call the gas company first. If the outdoor unit is grinding, screeching, or smells like burning, shut it off. Otherwise, keeping the house comfortable until we get there is fine.
06
Can you convert my heat pump to dual fuel?
We can upgrade a heat pump system to dual fuel. We look at the existing equipment first, then give you a written price and an honest view of the savings, which are real but modest.
07
How often should a heat pump be serviced?
Twice a year, in spring and fall, because it both heats and cools. Our Hospitality Club and Magnolia Club memberships cover both visits, and members skip the $75 trip and diagnostic fee.
Today
Do Not Wait on a Struggling System
Call and tell us what the heat pump is doing. We will give you a straight answer about what it needs, and if it can wait we will tell you that too.
Where your house is heading
54
°F
Inside now
Where it should be
70°F
Every hour without heat costs you a few degrees.